Started about 3 years agoJuly 20, 2023Lasted about 3 hoursJuly 20, 20233:096:01 PMUTC
Affected
Prescribing
Partial outage from 3:09 PM to 6:01 PM
Updates
Resolved
UTC
Resolved
UTC
The pharmacy service has been monitored and we have confirmed that the previous error is no longer impacting prescriptions.
If you need additional assistance, please reach out to Canvas Support.
Monitoring
UTC
Monitoring
UTC
We have been able to reset our pharmacy service and receiving reports of successful prescriptions. We will continue to monitor before resolving this incident.
Investigating
UTC
Investigating
UTC
We have received reports of frequent errors beginning around 930am ET. Our team is investigating. Please subscribe to this page for additional updates.