This incident has been resolved and prescriptions should now send successfully.
Monitoring
Monitoring
We implemented a fix and are currently monitoring the result.
Identified
Identified
We have identified the root cause of the issue and are working to resolve. We will continue to provide updates as they become available.
Investigating
Update
This is still under investigation as we are working to determine the root cause. There appears to be an issue between our hosting provider and our electronic prescription vendor. We will provide updates as they become available.
Investigating
Investigating
We are currently investigating an incident that is preventing prescriptions from sending. We will provide updates as they become available.