Canvas Medical Status

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Web Application

100 % uptime

30 days ago

Today

API

100 % uptime

30 days ago

Today

Protocols

100 % uptime

30 days ago

Today

Prescribing

100 % uptime

30 days ago

Today

Lab Integrations

100 % uptime

30 days ago

Today

Searching

100 % uptime

30 days ago

Today

Messaging (Chat)

100 % uptime

30 days ago

Today

Patient Messaging

100 % uptime

30 days ago

Today

Faxing

100 % uptime

30 days ago

Today

Console

100 % uptime

30 days ago

Today

Recent notices

September 26, 2023

September 25, 2023

September 24, 2023

September 23, 2023

September 22, 2023

September 21, 2023

Errors Observed With Command Insertion

Resolved
September 22, 2023 at 12:27 AM
Resolved
September 22, 2023 at 12:27 AM
We’re pleased to announce this issue has been resolved. Thank you for your patience. If you’re still experiencing issues, please reach out to your Customer Success associate or support@canvasmedical.com
Monitoring
September 21, 2023 at 6:24 PM
Monitoring
September 21, 2023 at 6:24 PM
We have developed a fix and are finalizing on our end. We will notify you once it has been deployed.
Identified
September 21, 2023 at 4:19 PM
Identified
September 21, 2023 at 4:19 PM
We’ve identified the root cause of the issue and have a solution that we’re preparing to deploy.

We will provide future updates as they become available.
Investigating
September 21, 2023 at 2:41 PM
Investigating
September 21, 2023 at 2:41 PM
When the patient has a future appointment that is not checked in and the user selects a quick action command from the patient summary or action panel, a save failed error will occur.

We are currently investigating this issue.

Recommended workflow to avoid error:
- Place cursor in active note prior to selecting any quick action commands

September 20, 2023

September 19, 2023

September 18, 2023

September 17, 2023

September 16, 2023

September 15, 2023

September 14, 2023

September 13, 2023

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All systems operational

Recent notices