Canvas Medical - Notice history

Service has been restored to Surescripts. All incoming and outgoing messages to Surescripts are now sending successfully. Previous prescriptions with errors will need to be resent.

Thank you for your patience while this issue was resolved.

The Canvas team continues to work closely with a Surescripts escalation team. Additional updates will be provided as information is available.

We are continuing to work with Surescripts towards a resolution. We will provide updates as soon as new information is available.

Surescripts has responded to our emergency ticket and we’re now following their recommended process. Further updates will be provided as information is received.

We have identified the issue and are working with Surescripts for a resolution plan. Please follow for additional updates.